Troubleshooting

Troubleshooting Benchy Sparkling Issues

Problem	Cause	Solution
No sparkling water from tap	Incorrect pressure setup	The CO2 pressure must be 10-15psi lower than the mains pressure. Adjust the CO2 regulator until the CO2 pressure is lower than the main pressure by 15psi
	Low mains pressure	If the CO2 is set to the recommended 55psi but only gas (not water) comes from the sparkling water tap then the mains pressure may be too low. You will need to install a pressure boosting pump
	Incorrect plumbing	Ensure that the tap is correctly connected to the Sparkling Out push fitting of the Benchy Sparkling
No chilled still water from tap	Incorrect plumbing	Ensure that the tap is correctly connected to the Chilled Out push fitting of the Benchy Sparkling
Water not carbonated/not fizzy enough	Incorrect CO2 pressure	The CO2 pressure is mainly responsible for carbonation levels. The higher the CO2 pressure, the higher the carbonation. 55psi is the recommended level for good carbonation.
	Internal reservoir not fully carbonated	Once the Benchy is setup, initial carbonation can take up to 48 hours. After this time continuous carbonation will be effective
Water too fizzy	CO2 pressure too high	Reduce the CO2 pressure (and mains water pressure as needed). 55psi is the recommened pressure for good carbonation levels
Sparkling and/or chilled water not cold	Incorrect setpoint temperature	Check and adjust the setpoint temperature of the Benchy Sparkling to 2°C
	Not enough time elapsed	There iis an internal 2L reservoir. This will take several hours to cool after the initial setup is complete. Continual cooling and carbonaion will be effective after this time